Return & Exchange Policy

The Ramadan Replacement Offer 2024 is now live on Be by MoltyFoam.

• You can avail 25% discount on new mattress in replacement of your old mattress.
• The Replacement Offer is only available for customers located in Lahore and Karachi.
• In case you do not have an old mattress, you can still get 15% discount on your new mattress by visiting the other page. Shop Now
• You can replace your old single-sized mattress with a new single-size mattress and your old double-sized mattress with a new double-size mattress.
• Delivery is absolutely FREE for all Replacement and Non-Replacement orders. 

There is no exchange policy applicable to BE by MoltyFoam. Once you have unpacked the mattress, the company will not accept it. In the rare case that you have received a wrong, (i.e. mattress size other than what you ordered), damaged or incomplete product, please inform the delivery team before they leave and we will correct the order. The mattress must be unused and returned to the delivery team at that same moment.

The replacement does not apply to any other part of the mattress or the entire mattress which has been subjected to misuse, neglect, accident, natural calamity or mishandling. To arrange a replacement, please contact us or email us at: online.help@master.com.pk